The Royal Bank of Scotland is a UK-centred Bank with international footprint with its headquarters in Edinburgh, Scotland. We support our customers to access international markets in Europe, Asia, the Middle East and North America.
Global Hub Europe (GHE) in Warsaw, Poland is a global center of excellence for RBS, from where we provide a wide range of high-quality and knowledge-based services. We excel in key activities like anti-money laundering operations, payment investigations, finance and information security.
Within Shared Services Operations we are currently looking for students of the final years of studies (Dutch Philology, Finance, Banking, Economics, or related) for 3 month internships. We are looking for Dutch speakers, ambitious, dynamic and open people who seek professional challenges and development opportunities in international Services Operations industry.
Direct Customer Contact with Investors in remediation project called “Dali Project “ which aims at offering redress to our customers/ investors. Scope of responsibilities:
- Answering standard queries (email / phone)
- Languages: Dutch
- Helping investors submit their documents / forms
- Forwarding non-standard / sensitive queries to Project Team
- Student status (3rd, 4th or 5th year of studies)
- Proficient knowledge of Dutch mainly and English additionally
- Availability minimum 35 hours per week
- Basic MS Excel skills
- Knowledge of investment banking products would be an advantage
- Communication skills
- Team worker
- Attention to details
- Ability to work under time pressure
- Ability to prioritize duties
We offer monthly salary for the internship. Apart from that, you will be able to have direct customer contact and get familiar with securities products. You will gain experience in working in a diverse, international organization and have possibility to communicate in Dutch and English in your daily work.
If you want an exciting and challenging start to your career then our Operation Division is definitely a good place to begin!
Please enclose the following statement in your application:
Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w moich dokumentach aplikacyjnych dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z ustawą z dn. 29.08.97 roku o Ochronie Danych Osobowych Dz. UstNr 133 poz. 883).
We kindly inform you that we will contact only chosen candidates.