ITDS Sp. z o.o. Warszawa, Polska 4 lutego 2021

ITDS Business Consultants is a consultancy for financial service providers and we’ve served renowned Dutch and international insurers, banks and pension funds since 1998. We combine the experience we’ve accumulated with our in-depth knowledge of technology, legislation and digital marketing. Because that’s where you’ll find the cutting-edge solutions that will make all the difference.


Start your IT Career with ITDS – Learn the basics of the IT industry in reputed companies 

3 to 6 months contract for Juniors – Warsaw Based (Onsite or 100% Remote)

As a Junior IT Expert, you will be providing remote technical support to our customer internal clients. You will support standardized end user technology with a great focus on aligning IT services with the business needs. These skills will be used in a fast-paced, team oriented and customer service minded environment. 

Your main responsibilities: Customer support


  • Develop and maintain technical support documentation
  • Identifies ways to maximize the potential of the applications used
  • Formulates and defines scope and objectives for complex application enhancements and problem resolution
  • Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements
  • Participate in application releases, from development, testing and deployment into production
  • Engages in post implementation analysis to ensure successful system design and functionality
  • Act as a liaison between users, interfacing internal technology groups and vendors
  • Acts as advisor or coach to new or lower level analysts
  • Acts as SME to senior stakeholders and /or other team members


You’re ideal for this role if you have:

  • Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
  • Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
  • Demonstrated analytical skills
  • Issue tracking and reporting using tools
  • Knowledge/ experience of problem Management Tools.
  • Ability to plan and organize workload
  • Ability to communicate appropriately to relevant stakeholders
  • IT Studies


We offer you:

ITDS Business Consultants is involved in many various, innovative and professional IT projects for international companies in the financial industry in Europe. We offer an environment for professional, ambitious and driven people. The offer includes:

  • Stable and long-term cooperation with very good conditions
  • Enhance your skills and develop your expertise in the financial industry
  • Work on the most strategic projects available in the market
  • Define your career roadmap and develop yourself in the best and fastest possible way by delivering strategic projects for different clients of ITDS over several years
  • Participate in Social Events, training and work in an international environment
  • Access to attractive Medical Package
  • Access to Multisport Program
  • Access to Pluralsight
  • Remote work and flexible working hours

Wymagane dokumenty

CV in English