Umowa zlecenie - Customer Support Representative with English
GOG Sp. z o.o. Jagiellońska 74, Warszawa, Polska 14 grudnia 2020

GOG Support: “Making the world better, one ticket at a time.” One of the most diverse teams in the company is looking for a full-time employee who knows English fluently, and would boost our ability to help our customers as quickly and efficiently as possible. It’s a great opportunity for someone who wants to work in a friendly team of fellow gamers, and learn the ins and outs of the GOG.COM machine.

Umowa zlecenie - Customer Support Representative with English
  • Providing relevant and courteous customer service in English, via e-mail (mostly related to Cyberpunk 2077).
  • Investigating and attempting to recreate potential issues, as well as reporting any concerns and findings to your Supervisor.



  • Very good English, especially in writing.
  • Willingness to help others, and being slightly detached yourself, are both a must – otherwise, if you take the occasional user complaints too personally, you might not enjoy your job.
  • Because of organizational and data security reasons you should be based in Poland.


  • Past experience in a Customer Service role.
  • Past experience with solving technical issues with games (Windows, macOS and/or Linux).
  • Very good knowledge of any of the following languages: German, French, Chinese, Russian or Polish.


What we offer:

  • A fixed-term contract till the end of 02.2021.
  • A unique opportunity to enter a booming industry and to influence the future of digital distribution.
  • A gamer’s paradise where you will be surrounded by games – living & breathing them!
  • A great, laid-back work atmosphere in our office based in Warsaw, Poland.
  • The chance to work in an international environment with exceptional experts.
  • Frequent social activities, free fruits, an in-house canteen, and other goodies are a standard.
  • An in-house gym, open 24/7, available exclusively for CD PROJEKT RED & GOG.COM employees.
  • A dog-friendly environment – yes, you can bring your four-legged friend to work

If you think you’ve got what it takes, please submit your CV and cover letter (both in English) below.

Wymagane dokumenty

CV and cover letter (both in English)