Growbots was born in Warsaw, Poland in Dec 2014. Today we have 100+ people in Warsaw (HQ, 100% product development), San Francisco and Cleveland (sales and marketing).
We connect businesses across the world using our proprietary machine learning. Looks like we are good in that – today we have 500+ clients who love the product.
We are currently on the lookout for a talented Customer Success Specialist to join us on our mission to customer happiness. The Customer Success Team works closely with our customers, building lasting relationships, providing them with insanely great customer service and helping them achieve success in outbound sales.
“You guys are amazing 🙂 seriously the best customer help in the world!”
Charlotte Aldarwish, GoSparc/Growbots customer
What will you be doing?
Building relationship with our clients by delivering exceptional onboarding experience, driving adoption, suggesting product improvements based on customer feedback, and creating educational resources. It is worth to emphasize that we work proactively- we not only answer our customers' questions but as well work hard on their performance improvement.
What skills do we expect?
- Proficient English skills
- Experience supporting customers
- Excellent, interpersonal, written and oral communication skills
- A willingness to work and develop in a fast growing startup
What do we offer?
- Ability to learn how world-class support works
- Work in a globally operating startup
Some additional benefits:
- Great location in the old cheese factory in the center of Warsaw (Hoża street)
- Weekly breakfasts
- Meditation classes
- Paid holidays
- A MacBook Air
- Private medical care