Umowa zlecenie - Customer Service Coordinator
CHEP Polska Warszawa, Polska 16 października 2017

We are an international corporation hiring more than 14 000 fantastic people across Europe. Our innovative business offers supply chain solutions and works for the best FMCG and retail brands. We are constantly hiring passionate people ready for international business adventure and development. We are a friendly company where you can work with passion, make a real impact, be part of a team and enjoy diversity.

Umowa zlecenie - Customer Service Coordinator

Your future challenges

  • Be first contact for all incoming calls (customers, forwarding agents, Service Center etc.);
  • Support Customer Service Coordinators in account management;
  •  Identify the causes of problems and preventing their re-occurence;
  • Cooperate with other CHEP-departments to ensure professional, rapid and competent solutions to customers' enquiries
  • Collate and format monthly reports, including data and graphs;
  • Coordinate flow and processing of new accounts, including monitoring progress;
  • Be responsible for analysis, structuring and preparation of all incoming customer enquiries for further development of proactive  customer services;
  • Participate in current department projects and other tasks as delegated by the Manager.

 

Wymagania

What do we look for?

  • Student of III, IV or V year
  • Ability to work min. 4 days a week (min. 30 hours with flexible working hours but within  working hours)
  • Good analytical skills and good command of Microsoft Office (Excel and Power Point)
  • Strong reasoning and interpersonal skills 
  • Very good organization of work
  • Ability to work in a team
  • Fluent Polish required with advanced English


Oferujemy

What we offer

  • 4-6 months’ paid internship  part time (min 30 hrs per week) with possibility to extend
  • Competitive salary and wide scope of responsibilities
  • Ability to develop your skills and understanding of business in worldwide logistics company
  • Area to build your independence and own responsibilities
  • Support at every stage of your career
  • At later stage independence in operating with real impact to the organization
  • Good working atmosphere

Wymagane dokumenty

CV