Umowa o pracę - CUSTOMER SERVICE ADVISOR – FRENCH/PORTUGUESE/FINNISH SPEAKER
WiPjobs Katowice, Polska 21 kwietnia 2017

Location: Krakow/Katowice, Poland If you speak French, Portuguese or Finnish and are a huge fan of communicating with different people, do not waste your time! Become a part of an international setting!

Umowa o pracę - CUSTOMER SERVICE ADVISOR – FRENCH/PORTUGUESE/FINNISH SPEAKER
  • Handling incoming phone calls / e-mails from customers regarding technical issues related to hardware, software, and network
  • Delivering professional and prompt service to the customers
  • Keeping records of all customers’ enquiries in the reporting system
  • Analyzing and resolving most common enquiries by providing step-by-step solutions or using remote access to take control of the computer and solve the problem
  • Sending more complex enquiries to the relevant IT Support Team 

Wymagania

  • Very good French, Portuguese or Finnish language skills both verbal and written
  • Good English skills
  • Excellent verbal and written communication skills
  • Professional telephone manner
  • Basic experience in Windows XP (Windows 7 would be an advantage), MS Office, MS based applications
  • Basic technical support experience an advantage but not necessary
  • Flexible, well-motivated team player, ability to work under pressure 

Oferujemy

  • Work in a multinational company for known, global brands
  • Clearly defined career path (experts or managers), wide range of trainings – over 20 000 online trainings and books also available at home, trainings in classroom, funding for learning foreign languages
  • You will learn best practices and global business from experts.
  • You will work in an inspiring atmosphere. We work together and celebrate together – Theatre, employee volunteer program, integration events, sports events (basketball, volleyball) – everyone will find something for himself or herself!
  • In addition to the salary, you will receive attractive benefits package (medical care for whole family, life insurance).
  • You can recommend friends in Referral Program and collect awards! 


Wymagane dokumenty

CV in English — unipartnerships@wipjobs.com