Umowa o pracę - Bellman (male/female)
Hilton Warsaw Hotel & Convention Centre Hilton Warsaw Hotel and Convention Centre, Grzybowska, Warszawa, Polska 18 grudnia 2017

stunning views of the Warsaw skyline in each of 314 elegant, well-equipped and spacious rooms. Hotel’s Holmes Place Premium Club & Spa has 3,500 sq. m. of leisure space and includes a 25-meter swimming pool with weekend hours for children, a fully equipped fitness center and a full-service spa. The Hilton Warsaw Hotel & Convention Centre boasts the largest hotel convention and event facilities in the heart of Warsaw. This fully-equipped and versatile space can host an array of events, from board meetings and birthday soirees to concerts and exhibitions.

Umowa o pracę - Bellman (male/female)

As a Bellman you will provide consistently-delivered exceptional customer service to Guests. The Bellman / Luggage Porter interacts with Guests and contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

•Offer consistent, high standard service and assistance to Guests and maintain a lobby presence that offers courteous and attentive service

•Ensure that individual customers and Groups receive fast, efficient and friendly service

•Ensure that either the Front Office Manager/Supervisor on duty are kept fully aware of any relevant feedback from either the customers or other departments

•Ensure messages and faxes are regularly delivered throughout the day

•Assist with room moves and luggage deliveries and man the Front Door, following all standard operating procedures

•Ensure the effective handling and storing of long-term and short-term luggage for arriving/departing Guests and clients

•Maintain public areas and all equipment in immaculate condition

•Communicate with Security regarding any unattended luggage

•Greet all guests in public areas and rooms in a warm manner

Wymagania

Bellmen serving Hilton Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

•Positive attitude and communication skills

•Ability to work flexible hours

•Ability to work under pressure

•Ability to work on own and as part of a team

•Commitment to respond to Guest requests and deliver high levels of service

•Excellent grooming standards

•Fluent Polish and English

•It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

•Previous experience in similar role

•Previous experience working within a hotel


Oferujemy

The company provides a wide range of benefits (sports package, private medical care, group insurance, meals in employee cafeteria, staff rates for Hilton hotels worldwide etc.)


Wymagane dokumenty

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